Cultural Competence and Sensitivity in Homecare
About Course
This course is designed to equip Direct Support Professionals (DSPs) and other Homecare Staffers with the knowledge and skills necessary to provide culturally competent care. The Cultural Competence and Sensitivity training aligns with OAC 5123-2-08 Appendix C: Training Requirements for Direct Support Professionals, it emphasizes the importance of understanding, respecting, and responding to the diverse cultural, social, and linguistic needs of clients and also ensures that home care professionals are prepared to deliver care that promotes inclusion, respect, and trust, while adhering to legal and regulatory requirements.
Modules Overview
- Introduction to Cultural Competence: Definition, principles, and relevance in home care.
- Understanding Cultural Diversity: Exploring cultural values, beliefs, and practices.
- Effective Communication in a Diverse Setting: Adapting communication to meet clients’ needs.
- Recognizing and Overcoming Bias: Strategies to identify and address personal biases.
- Fostering Trust Through Cultural Sensitivity: Building respectful and trusting relationships.
- Developing Culturally Inclusive Care Plans: Tailoring services to align with cultural preferences.
Course Content
Module 1: Introduction to Cultural Competence
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Lesson 1.1: What is Cultural Competence?
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Lesson 1.2: Importance of Cultural Competence in Home Care
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Module 1: Quiz
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Multimedia Elements:
Module 2: Understanding Cultural Diversity
Module 3: Effective Communication in a Diverse Setting
Module 4: Recognizing and Overcoming Bias
Module 5: Fostering Trust Through Cultural Sensitivity
Module 6: Developing Culturally Inclusive Care Plans
Final Assessment
Certificate of Completion
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